The Top Reasons Why You Need to Consider IP Telephony for Your Business
Looking at the trends, the Plain Old Telephone Systems, POTS, are proving to be obsolete and their market share at the same time is ever taking a downward slope. As you seek to ever stay ahead of your competition and have your business processes in tune going forward, then explore some of the benefits of the IP telephony systems.
First and foremost in the benefits attracting as many enterprises to the use of the IP telephony systems is the fact that they get to use Phones as a Service. Unlike the configuration of the POTS based PBX with the T-1 line integration systems, the IP telephony systems stand a stark contrast to these as they are basically a Systems as a Service deployment.
With these systems you will be able to have incorporated into your telephone systems a number of the other essential applications for the business such as customer databases, SMS operations and emails. This is actually the very kind of technology that will avail your employees and clients such a platform and the tools that will need to be able to interact more efficiently and effectively with each other, and of course it goes without saying that this ends in better business performance boosting your productivity.
On top of this, IP telephony as well enables better customer experience and satisfaction. The mobility and scalability feature of the IP telephony systems is the other key attribute that has so served to make the use of the IP telephony systems such a sure deal. In the event that you happen to be considering a remote office for your business, then this feature of mobility and scalability makes the consideration of the IP telephony systems one worth taking into consideration.
This is the fact that the systems will eliminate the need to have installed several phone systems as all you will need to do is to log into your systems’ web interface and add the other line you need to as opposed to the traditional phone systems. Thanks to the fact that the IP telephony systems eliminate the need for the physical telephone hardware, the task of setting up your remote office will be so simplified and it is only in a matter of seconds and your office will be fully mobile.
Added to this is the fact that with the IP telephony systems, you will as well be able to scale your communication in business either up or down as with the needs you will have at any particular point in time. IP telephony systems are as well an advantage and as such attractive to many businesses for the fact that they are so easily integrated with the current infrastructure.
The IP telephony systems have been so designed to be so easily integrated with the legacy systems and the hardware items in business such as fax machines, alarms and credit card readers.